An example of when STFU might be a wonderfully good idea: attempting to get a pissed-off customer base to give you warm PR fuzzies might just not be the best idea within weeks of stranding 80K of them a long way away from where they actually wanted to be #socialmedia #fail #qantasluxury. Especially when some folks are this quick with the video editing suite.
Can’t we shut down Twitter?
transcript not currently available – insufficient spoonsThanks to Tami in comments, we now have a transcript (just scroll down)! Video summary: typical Downfall Hitler parody with topical dialogue casting Hitler as Qantas CEO Alan Joyce – he’s just a tad emotional about the #QantasLuxury hashtag)